Some excellent resources in this exercise, and definitely to be shared with patrons when possible, as well as family and friends. Most young people have grown up with computers as a part of their lives and are generally too trusting and seem unaware of the potential consequences of their online actions. In the library there are also older patrons who are new to the Internet and need advice and guidance.
Passwords are a problem for most people. While it would be better to memorise them, not everyone has a Grade A memory for all the PINs and passwords one is required to remember these days. If it is written down it should be glanced at and returned to a secure place immediately. They should never tick 'remember me as a user' or 'remember password' on a public computer, and always log out when finished. Patrons should also be aware of shoulder surfers, or people using video enabled mobile phones. While the majority of people are there for legitimate purposes it is always better to err on the side of caution!
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