Twitter and Libraries

Twitter for libraries serves a number of purposes, spreading the word about library events, building a relationship with borrowers, and not least, gathering support when needed.

When a proposed $37 million City budget cut threatened some of the New York Public Library's branch libraries with closure, or having them open only 3 days a week, they were able to get support from their over 51 000 followers. While I'm sure they were using more than just Twitter to fight this, there is no doubt that it helped get the word out. The tweet to thank their supporters:

Thank you to everyone who stood with us to #savenypl http://ow.ly/24JYK about 13 hours ago via HootSuite

They also promote themselves:

Cool off with a good book at the Library. Visit one of our locations:http://ow.ly/2484Q #libraries

Q: Is it true that New York City used to be called the Big Onion? A: Hoboes called it that a century before the Big Apple was used.#AskNYPL

Twitter is free, easy to use, and is another way to help us connect with our borrowers. Technology is here to stay and we should welcome the opportunities it provides and make the most them.

Twitter is an ongoing conversation and I usually tweet what book I'm reading, sometimes I read more than one at once, so...

Also Reading A Spring without Bees - Michael Schacker. Very interesting book.

For those of you with too much going on in your lives a bit of zen for you.

Searching Twitter

I love some Twitter's search operators. I looked up "Library :)" in Twitter, basic search, to get positive feedback, although I could have looked "library :(" to see what is bothering customers and get some ideas as to how we could improve our service. The same option is offered in advanced search, although the latter does make it easier to select your search specifications.

The variety of searches through third party search engines enhances Twitter's usefulness. I have always found #hashtag and Tweepsearch to be most useful. The question and answer services on Twitter can be very useful too. In fact Twitter can be a very effective tool when used correctly.

Twitter

I am a twitterer. Yes, I tweet. I know many tweets are rather trite. So why do I tweet?

Well, not everyone is tweeting about what they ate. I have found it to be a very useful way to find out what's happening in the world, or in specific subject areas that interest me. One often hears of some event via Twitter before email, news, television, or any other source. A quick question to followers gets an answer in minutes (sometimes), or you may be able to provide assistance to other people. I also follow people involved in tech and find it an excellent way to keep up to date with developments. Through selective following I also get links to reviews/discoveries on numerous subjects that interest me. It was trial and error at first, but you soon see which tweets are are pointless and simply unfollow the twit.

The trick is to follow people that are involved in areas that interest you. There are rather more librarians on Twitter than some of you imagine, and some of them have created lists. Lists are a way of following a chatter of librarians very easily.

One of the people I follow posts excellent links on a range of subjects. However he is a very prolific tweeter, and this can be annoying. Tweet after tweet by the same person. I also follow a number of authors and find their updates and questions fascinating - and yes, they ask us for advice, on Twitter.